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Frequently Asked Questions

FAQ

The Isle of Harris is the southern, more rugged part of the Isle of Lewis and Harris, in Scotland’s Outer Hebrides. Separated by the Minch, it lays 24 miles off the west coast of mainland Scotland and can be reached by plane or ferry. It has a population of just 1,916 and is home to some of the most beautiful scenery Scotland has to offer: from rugged rolling hills to white sandy beaches and crystal-clear turquoise waters. It truly is a special place.

We use a natural soy and rapeseed oil blend in all our wax-based products. Soy wax ensures a clean, even burn that doesn’t smoke making it a more eco-friendly choice than other waxes like paraffin.

Our Classic Collection candles have a burn time of approximately 30 hours, and our Elements candles burn for approximately 40 hours. Visit our Candle Care Guide for our top tips to get the most from your candle!

Reed Diffusers are a simple, low maintenance way to scent your home. Simply remove the stopper, insert the reeds, and allow the fragrance oil to gently diffuse through the reeds, filling your home with beautiful fragrance. Our Classic Collection diffusers last up to 4 months and our Elements diffusers last up to 6 months.

We use a blend of the finest synthetic fragrance and essential oils to ensure our products have the best, long-lasting scent throw.

Each of our products features a detailed description of the scent to help you find the perfect scent for your home. You can also filter our fragrances by family like floral or fruity to narrow them down. Still unsure? Pop into our Isle of Harris store or message us for advice on finding your perfect fragrance.

Being surrounded in such beautiful natural landscapes makes us very aware of how important it is to protect the planet. We prioritise sustainability by offering refillable vessels, using recyclable materials wherever possible, and taking positive steps to minimise our carbon footprint.

In addition to our online store, we have our flagship store in Tarbert on the Isle of Harris.

Yes, we ship worldwide to bring the Essence of Harris to homes around the world. Visit our delivery information page for full details.

Yes, we sure do. Please visit our Trade Portal for full details on how to apply to become an approved Essence of Harris retailer.

The best way to reach us is by filling in our online form - someone will usually be in touch within one business day. Alternately, pop us a message on our social media channels @essenceofharris.

Need more help?

Send us an email and we will be happy to answer your questions.
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